Business Profile – Hot Tubs Omagh Ltd
Contact: Robert Brady
Business: Hot Tubs Omagh Ltd
E: bob@hottubsltd.com
T: 02882 255999
M: 07802 662575
Can you describe your business?
We are a family run business that specialise in the sales and distribution of hot tubs, swimmers, saunas, log cabins and residential log homes. We have been in this business for over 20 years now selling to hotels, spas, and private homes, we also distribute to other dealers throughout Ireland. With over 4,000 customers throughout Ireland, we pride ourselves on the service given to every individual customer.
Why did you start your own business?
Selling hot tubs started simply by buying a hot tub for my own personal use and only once friends had seen how not only relaxing but beneficial a hot tub can be did my business begin to grow where we now have over 4,000 tubs and happy customers throughout Ireland.
What are the best things about running your own business?
I feel that the best things about running my own business, to name a few, is the job satisfaction that I get after putting in hours of hard work and effort resulting in happy customers. I enjoy dealing with the general public on a daily basis, getting the opportunity to travel all over Ireland, North and South, for site visits and taking the time to ensure that all my customers, new and existing are happy.
What are the main challenges facing the business?
The main challenges at the moment is the purchasing of products due to the exchange rate depreciation. We are running a very niche business and our products would be classed as luxury Items therefore you must really be on your toes and follow up on all enquiries to ensure that our competitors do not get the sale! Another challenge that we face is the fact that we are so far from the most populated areas of Northern Ireland which can sometimes leave it difficult to get potential customers to drive to Omagh to view our products.
What advice would you give to someone starting a business?
Do plenty of research on your target market and demand for the products you wish to sell to establish that there is in fact a market there and after that be prepared to put in 12-16 hour days but rest assured that in the end the rewards will be worth it.
Can you describe your experience of running a business in three words or less?
Difficult but rewarding!
